Our Policies – Page 2 – Firm Foundation Custom Construction, LLC

We have worked with incredibly innovative architects, designers, and clients since our inception in 2003. These talented and dedicated individuals have brought ideas and challenges that put us on the cutting edge of building. Whether residential or commercial, these past experiences make for a reliable general contractor that you can trust with your next unique project.

Integrity

Don’t let your dream project become a nightmare process. You are not just a client at Firm Foundation; you are a partner, a team member, and an asset to the project, and you are treated with honesty and respect.

Flexibility

Each client is as unique as their project. Inject your personality and preference into every project at every step of the way. While proper planning is essential, we pride ourselves on adapting to any changes thrown our way.

Authenticity

Fast and accurate scheduling, under your budget, with open communication throughout every step. We believe in accessibility to the client for genuine, frequent discussions on the status of the project.

Quality

We utilize top-of-the-line materials, techniques, and sub-contractors to ensure that your dream becomes your reality. Our team of experts is here to guarantee a successful project and satisfied client, every time.

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I’m most proud of the fact that our business continues to thrive, because it’s evidence that we practice what we preach. By living up to these company ideals, we earn and keep the trust of every client.

Trevor Shaw, Co-Owner

SAVE YOUR TIME

It's valuable; treat it that way

You don’t want, or need, to spend exorbitant amounts of time thinking or worrying about your project. After proper planning and communication at the onset of your project, you can sit back and relax as you watch your dream project becomes a reality.

Save your money

Easy to spend; easier to save

Similarly, concentrated effort on the front end of your project will prevent additional cash from continually leaking out of your wallet. Clear, outlined expectations and communication creates clean-cut, cost-efficient, and completed projects.

Eliminate Your Stress

Trust that you are in good hands

The right General Contractor prevents a custom construction job from becoming difficult and overwhelming. We prevent such chaos through proper preparation and constant communication, keeping your dream project from becoming another stressful nightmare.

Unlock your Creativity

Bring your inspiration, bring your imagination

Do you moonlight as an architect or interior designer? Do you lay awake at night picturing some gorgeous design? Have you watched enough HGTV and scavenged through enough Pinterest to be dangerous? Good. Bring your concepts and inspirations to us, and we will bring those ideas to life.

Professional Presentation

We take our work seriously, and we want to show it

The way that we present ourselves in terms of our appearance, our conversations, and in the public is paramount. In order to be respected, we must first give respect. As a client, you should, and can, expect nothing but pure professionalism from our entire staff.

Real Relationships

Become a client, become a part of the family

As a family owned and operated company, we welcome in our clients to that intimacy. In managing projects that so directly correlate with our clients’ happiness, we confidently handle that pressure by building and developing personal, one-on-one relationships with every client.

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We treat our clients with the utmost respect, and in turn, we are respected for what we do and how we do it.

Derek Shaw, Co-Owner

Our Founding Principles

Luke 6:48

“He is like a man building a house, who dug deep and laid the foundation on the rock. And when a flood arose, the stream broke against that house and could not shake it, because it had been well built.” – Luke 6:48

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Testimonials

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Firm Foundation lives up to their reputation: trustworthy, courteous, and masters of their craft.

Cole Parker
Chief Operations Officer, Dykes Media Group
“
I love that the Shaw’s take a family focused approach to their business. The fact that their family works together showed when they helped my family build our house and my business build our new office

Daniel Horne
Videographer, In the Game Sports Network
“
Trevor and Derek helped my dream home become my real home! They made a very stressful process seem easy, and I can’t thank them enough.

Mandy Douthit
Graphic Designer, Health Life Magazine